open positions

Song Saa Private Island is Cambodia’s first private island resort, setting new benchmarks for luxury and sustainability. This award-winning five-star property has 24 luxurious villas in an incredible island setting.

We’re seeking a creative, responsible, and passionate storyteller —to be the personal ambassador for our guests. You will curate pre‑arrival personalization, guide guests from arrival to departure, and orchestrate dining, wellness, and activity experiences that embody Song Saa’s sustainability and cultural mission. You’ll work across hospitality, conservation, and wellness — crafting narratives that connect our guests, partners, and communities to something truly meaningful.

The Asst. Guest Experience Manager requires a dynamic, self-starter, and highly motivated individual who embraces Song Saa’s vision of luxury, which treads lightly.

Key Responsibilities

• Lead Pre‑Arrival Guest Preference Check and ensure guest profiles are accurate.
• Greet and escort guests through airport transfers, Song Saa Lounge, and island arrival.
• Serve as primary in‑stay contact: proactively check in at morning, lunch, afternoon activity, guest experiences, pre‑dinner and post‑activity touchpoints.
• Curate and coordinate dining, culinary, spa, wellness and activity itineraries in partnership with F&B, Spa and Activities teams.
• Facilitate special requests: romantic dinners, private excursions, wellness rituals and celebration moments.
• Introduce and connect guests to the Song Saa Foundation and optional conservation or community experiences.
• Handle guest concerns with empathy, discretion and prompt resolution; document and escalate when required.
• Capture guest feedback and update profiles to build lasting relationships and service continuity.
• Maintain daily handovers, communication logs and participate in briefings and trainings.

Who You Are

• Warm, genuine service style and cultural sensitivity.
• Storyteller mindset with passion for sustainability and community impact.
• Highly organised, detail‑oriented and proactive.
• Minimum 2 years in luxury hospitality (villa host, butler, guest relations or similar).
• Exceptional interpersonal and communication skills in English; Khmer or other languages are an advantage.
• Proven ability to anticipate needs, personalise experiences and manage multiple Tasks.
• Strong problem‑solving, calm under pressure and high discretion with guest privacy.
• Comfortable living and working in a remote island environment; flexible with shifts

‍Why Join Us

At Song Saa, you’ll be part of a movement redefining what hospitality can mean — one rooted in care for people and the planet. You’ll help shape stories that inspire action, invite reflection, and celebrate connection.

Interested applicants should apply and submit their CV to talent@songsaa.com. Please note due to the anticipated response for this position only shortlisted candidates will be responded to.

We also ask only candidates qualified for this position to apply.

Song Saa Private Island is Cambodia’s first private island resort, setting new benchmarks for luxury and sustainability. This award-winning five-star property has 24 luxurious villas in an incredible island setting.

We’re seeking a creative, responsible, and passionate storyteller — someone who understands that communication is not just about promotion, but purpose. You’ll lead brand storytelling and communication strategies across all Song Saa entities, shaping how our story is told — visually, verbally, and emotionally.

You’ll work across hospitality, conservation, and wellness — crafting narratives that connect our guests, partners, and communities to something truly meaningful.

The Brand & Communications Manager requires a dynamic, self-starter, and highly motivated individual who embraces Song Saa’s vision of luxury, which treads lightly.

Key Responsibilities

Brand Strategy & Storytelling

• Develop and implement a unified brand and communications strategy across the Song Saa Collective.
• Shape compelling narratives that express our purpose — from regenerative hospitality and marine conservation to wellbeing and education.
• Ensure consistency of tone, visuals, and messaging across all communication channels.

Marketing & Campaigns

• Plan and execute marketing campaigns for launches, events, and new initiatives.
• Oversee digital channels, including websites, newsletters, and social media.
• Manage photography, video, and design projects that bring our stories to life.
• Identify and manage advertising and promotional partnerships aligned with our brand values.

Public Relations & Media

• Build and maintain relationships with journalists, editors, and media partners.
• Write and distribute press releases, media kits, and brand stories.
• Coordinate media visits, interviews, and brand features.
• Track and archive media coverage and build our press library.

Awards & Partnerships

• Research and maintain a calendar of relevant awards across hospitality, sustainability, design, and impact.
• Lead the award submission process and coordinate supporting materials.
• Cultivate collaborations and partnerships that amplify our mission

Digital Communication & Newsletters

• Manage our newsletter strategy and audience segmentation.
• Curate engaging stories for guests, partners, investors, and supporters.
• Analyze performance data and continually refine engagement strategies.

Thought Leadership & Personal Brand

• Work closely with Melita to strengthen her digital voice across platforms such as LinkedIn, Instagram, and editorial features.
• Identify opportunities for thought leadership, podcasts, and speaking engagements.
• Ensure all communication reflects our values and vision for regenerative hospitality.

Who You Are

• A natural storyteller with 5+ years of experience in brand, marketing, or communications.
• Strong writing and creative skills with an eye for visual harmony.
• Experienced in managing PR, media relations, and social media content.
• Confident with digital tools — newsletters, analytics, and CRM platforms.
• Organised, proactive, and able to balance creativity with accountability.
• Deeply passionate about sustainability, wellbeing, and the power of purposeful storytelling.
• The position is open to Expat nationals and is based in Phnom Penh.

Why Join Us

At Song Saa, you’ll be part of a movement redefining what hospitality can mean — one rooted in care for people and the planet. You’ll help shape stories that inspire action, invite reflection, and celebrate connection.

This is more than a marketing role — it’s an invitation to help build a legacy of beauty, purpose, and regeneration.

Interested applicants should apply and submit their CV to talent@songsaa.com. Please note due to the anticipated response for this position only shortlisted candidates will be responded to.

We also ask only candidates qualified for this position to apply.

‍

Song Saa Private Island is Cambodia’s first private island resort, setting new benchmarks for luxury and sustainability. This award-winning five-star property has 24 luxurious villas in an incredible island setting.

The Sustainability Manager works with the resort management to showcase the island's natural biodiversity on land and sea, pioneers the island's sustainable projects and training to enable accessible communication with all levels of guests worldwide. The position also collaborates closely with the Song Saa Foundation.

The Sustainability Manager requires a dynamic, self-starter, and highly motivated individual who embraces Song Saa’s vision of luxury, which treads lightly.

Responsible for:

• Monitors and educates the everyday sustainability practices within Song Saa Private Island and works with Heads of Department to continue improving our practices and implementing tactile environmental initiatives such as recycling/upcycling, natural composting, and ocean and island cleaning.
• Develop, implement and review company and environmental & sustainability programs, strategies, policies & procedures.
• Identifies areas of improvement in the organisation’s Sustainability practices to improve current practices and develop/ implement new practices
• Oversee waste management operations of Song Saa Private Island: composting, glass crushing, and plastics recycling.
• Prepare regular and specialised sustainability program reports and presentations as needed
• Collaborate with departments to develop a strong communication strategy and curate storytelling opportunities to inspire our Guests and other audiences through a sustainability lens
• Develop and execute educational activities centred on sustainability.
• Conduct regular training sessions for employees on sustainability topics.
• Be able to develop new sustainability ideas to keep the program exciting and relevant.
• Train staff of all levels on environment/sustainable programs and good practices.
• Be the face of foundation and community efforts with resort guests if SSF is not on the island to interact and help raise awareness of the SSF work.
• Represent Song Saa Private Island in local government meetings concerning environmental issues and coastal development
• Work with the SFF team on the community relationships at Prek Svay to encourage further growth of the community's environmental impact by interacting and assisting with educational classes for young adults and children.

Who You Are

• A degree in marine conservation, environmental management or a similar field.
• Demonstrated knowledge of sustainable best practices and experience related to operational implementation and practice in a business setting
• Work experience working in corporate social responsibility (CSR) and sustainability.
• Strong interest in luxury hospitality, environmental issues and sustainable projects.
• Organised, and hardworking, with excellent time management and problem-solving activities
• Computer literacy, including knowledge and experience with Word and Excel proficiency.
• Experience working with cross-cultural teams
• Experience living and working in remote locations is essential.
• Excellent English speaking and writing ability.
• The position is open to Expat nationals

Why Join Us

At Song Saa, you’ll be part of a movement redefining what hospitality can mean — one rooted in care for people and the planet. You’ll help shape stories that inspire action, invite reflection, and celebrate connection.

This is more than a marketing role — it’s an invitation to help build a legacy of beauty, purpose, and regeneration.

Interested applicants should apply and submit their CV to talent@songsaa.com. Please note due to the anticipated response for this position only shortlisted candidates will be responded to.

We also ask only candidates qualified for this position to apply.